Privacy Policy

Pragna Tutorials — Privacy Policy

Effective date: August 29, 2025

Covers: pragnatutorials.com, pragnatutorials.app, and the “Pragna Tutorials” mobile apps (the “Service”).

This Privacy Policy explains what information we collect, how we use and share it, and the choices you have. It is designed to meet the disclosure requirements of the Google Play Developer Program, the EU/UK GDPR, and the California Consumer Privacy Act/CPRA. If anything here conflicts with a specific local law, we will follow the law that applies to you.

Who we are

Controller/Provider: Pragna Patel's Tutorials
Address: Ph: +91-8850267569
Contact email: contact@pragnatutorials.com
Phone: +91-8850267569
App package name: com.app.pragna_tutorials

Information we collect

We collect the information necessary to operate the Service, for example:

Categories of data
CategoryExamplesCollected?
Account data Name, email, username, profile photo, authentication identifiers Only if you create an account or sign in
Content you provide Comments, quiz answers, uploaded files or images, feedback When you choose to submit
Usage & diagnostics App events, pages viewed, buttons tapped, crash logs, performance data Collected automatically
Device & technical Device model, OS version, language, time zone, IP address, approximate location from IP Collected automatically
Payments Transaction identifiers, receipts (via app store or payment processor) Only for purchases; we do not store full card numbers
Cookies & similar Cookies, local storage, device identifiers used for session management, analytics, and preferences Collected on our websites
Sensitive data

We do not intentionally collect sensitive categories (e.g., health, biometric, precise location) unless the app feature clearly asks you for it and you choose to provide it. We do not collect data about your political opinions, religious beliefs, or similar categories.

Data from third parties

If you connect a third‑party account (e.g., Google Sign‑In), we receive the data you authorize that service to share with us, such as your name and email. You can disconnect the integration at any time in that service’s settings.

How we use information

  • Provide and personalize the Service and content
  • Process purchases and subscriptions
  • Send transactional messages (e.g., password reset, purchase receipts)
  • Understand performance and improve features
  • Detect, prevent, and address fraud, abuse, and security incidents
  • Comply with legal obligations and enforce our Terms
  • Show context‑appropriate ads (if enabled) and measure their effectiveness

Legal bases for processing (EEA/UK users)

When we share information

We do not sell your personal information. We may share limited data with:

App permissions

The app may request access to device features solely for the described purposes. You can revoke most permissions any time in your device settings.

PermissionPurposeIs required?
NotificationsSend updates you opt into (e.g., reminders)Optional
Storage / Photos & MediaAllow you to download or upload learning contentOptional
Camera / MicrophoneEnable features where you record or scan contentOptional
Approximate locationAnalytics and localization (e.g., language, region‑specific content)Optional

Data retention

Security

We use reasonable administrative, technical, and physical safeguards to protect personal data. No system is perfectly secure, and we cannot guarantee absolute security. If we learn of a breach that affects your rights, we will notify you and regulators when required by law.

Your rights & choices

Controls
  • Access, correction, deletion: You can request a copy of your data, ask us to correct it, or delete it.
  • Consent withdrawal: Where we rely on consent, you can withdraw it at any time.
  • Marketing opt‑out: You can opt out of non‑essential communications.
  • Analytics/Ads controls: Use in‑app settings when available, or device advertising settings (e.g., “Reset advertising ID”).
Region‑specific rights
  • EEA/UK (GDPR): rights to access, rectify, erase, restrict, object, and data portability; right to lodge a complaint with your local authority.
  • California (CCPA/CPRA): rights to know, delete, correct, and opt out of “sale”/“sharing” of personal information and targeted advertising.
  • Other regions: We honor similar rights where applicable.

To exercise any right, email us at contact@pragnatutorials.com. We may verify your identity before responding.

Children’s privacy

Our Service is not directed to children under 13 (or under 16 in the EEA/UK). We do not knowingly collect personal data from children. If you believe a child has provided personal data, please contact us so we can delete it.

Third‑party services & SDKs

We may use third‑party services to operate the Service. Review their policies to understand their practices. Remove entries you do not use:

ServicePurposePolicy
Google Play Services Core Android services Privacy
Firebase Analytics Usage analytics Privacy
Firebase Crashlytics Crash reporting Privacy
Google Play Billing Purchases and subscriptions Privacy
MSG91 SMS notifications and reminders Privacy
Pragna Tutorials Proprietary Software Institute management system (internal use) Data not shared externally

Do Not Sell or Share My Personal Information

We do not sell your personal information in the conventional sense. If our use of analytics or advertising cookies could be considered a “sale” or “sharing” under California law, you can opt out by emailing contact@pragnatutorials.com or using in‑app privacy settings where available.

Changes to this policy

We may update this Privacy Policy to reflect changes to our practices. If we make material changes, we will notify you in the app or on the website and update the “Effective date” above.

Contact us

If you have questions or requests, contact us at contact@pragnatutorials.com or by mail at Pragna Patel's Tutorials, India.

Request data deletion